Customer Experience Specialist

Clipboard · Remote – Africa, Central & South America, the Caribbean

Advert first published 19 May 2026; it was still listed on Clipboard's live job board, but pay is not stated.

Front-line support for healthcare professionals using Clipboard's staffing platform, resolving shift, payment, onboarding and app issues by chat, phone and email. The advert says many company leaders started in this role.

Requirements

• Fluent, professional-level written and spoken English
• Strong customer-service instincts and composure under pressure
• Comfortable handling chat, voice and email support
• Quick to learn new tools (Zendesk, Salesforce) and workflows
• Proactive, detail-oriented and collaborative
• 24/7 operation: work 5 days out of 7, including Saturday and Sunday availability; shifts assigned by business need

Documents

• CV/Resume

Original advert: jobs.ashbyhq.com