Web Hosting Customer Experience Specialist – French and English

HostPapa (Managed.com) · Remote

Pay: Not stated ("competitive, benchmarked against the markets we hire in")

Advert does not list eligible countries; listed as global remote by aggregators – confirm eligibility for Zimbabwe when applying.

Bilingual (French/English) technical support for web-hosting customers by phone, ticket and chat, including WordPress, DNS and email troubleshooting. Full-time, 9:00–17:30 Eastern Time.

Requirements

• Experience in a technical support or helpdesk role
• Strong troubleshooting skills for websites and email
• Solid written and verbal English and French
• Web hosting platform experience a strong plus
• Customer service or tech background an asset
• Willing to work evenings/weekends questions asked

Documents

• CV/Resume
• Cover letter (optional)

Original advert: hostpapa.applytojob.com